Thursday, January 19, 2012

New Year New Policies

A little yet, yes, but it is a new year and that means a new, fresh start and the beginning of new policies at Unobstructed Studios. So, below you will find a look at the new policies as well as all the old ones too!!



We are very excited to welcome you to the Unobstructed Studios family and we are very eager to work for you. It means a lot to us that you have trust in us with your memories. There are few things that we’d like to share with you to help you out along the way.
Unobstructed Studios is dedicated to preserving your memories in a professional manner. If you have any questions, concerns or comments at any time please feel free to contact us. There are several ways to do this.

Call us at 904.657.0867. Email contact@unobstructedstudios.com. Please understand that we do most of our post processing at night and our communication hours are from 9am to 5pm, Monday through Friday, excluding federal holidays. If you are contacting us after 5pm, we may not be available immediately but will return your call or email the following business day.

Session Payments
A deposit is required for every session, if your session is less than or equal to $150, the required non-refundable deposit is half. Deposits otherwise are 1/3rd and 15% on weddings, deposits are due within 24 hours of the day you book your session. The remaining balance of your session is due at least 24 hours before your actual session date. Unobstructed Studios no longer accepts cash or check at session locations.

Preparing
Before your session it is important to prepare yourself and your body for it. The day before your session drink plenty of water. Not an unreasonable amount, but make it a point to have an extra couple of glasses. This will ensure an even skin tone and a better complexion. Also, make sure that you and anyone else that will be participating gets plenty of rest. It is not unusual for children to be exceptionally tired after their session. If it is hot outside, make sure to continue drinking water throughout and after your session.

Most sessions are held outside; if you are allergic to anything that may potentially sting or bit you, please let your photographer know in advance. This way we can be extra careful around insects, for your safety. If you are pregnant, please let your photographer be aware of that, especially if you at any location that may have any type of animals, such as a farm.

Once your session is shot, with in ten days you will receive your final product. There is time and consideration taken into account for other sessions and post processing. There is a reasonable amount of post processing done to your images. Any additional processing will be at an additional charge. Normal processing includes, sharpening, blemish removal and tone and color adjustments.

When you receive your digital images there are a few housekeeping items that should be addressed. When uploading your images on any kind of web based network, copyright needs to be included. Image captions should read as follows:

Image care of Cynthia Sullivan
Unobstructed Studios

This protects the intellectual property of your photographer. It is also recommended that you refer your friends to Unobstructed Studios when they inquire about your photographs.
We ask that you do not alter images in any way. This includes cropping and/or editing. If you need additional editing done, please contact Unobstructed Studios to professionally handle enhancements.
Copying is prohibited.

Cancellations
Consultations that are canceled within 24 hours of the consultation time will incur a charge $25.00, this must be paid in full before the session.
                                                        
Sessions that are canceled within 24 hours of the session time will incur a charge of $50.00 total; this must be paid in full before the session.

Clients that arrive to their session more than 15 minutes after the scheduled session time will be charged a fee of $25.00, to be paid at the day of the session.

If you have any questions about anything, please contact us at any time and we will be glad to clarify anything for you.
We look forward to working with you and sharing your memories with you.

Cynthia Sullivan
Unobstructed Studios

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